Shipping & Returns Policy
Online return and exchange policy.
At Natural Solutions, our goal is to insure your complete satisfaction with your purchase. If for whatever reason you are dissatisfied with your purchase you can return it to Natural Solutions within 30 days of purchase date. Simply return an open product or a product that been used no more than 25 percent of its content.
Claims for missing items or items damaged in transit must be received by email within 3 business days from delivery of goods. Natural Solutions will arrange a replacement to be sent to you.
You have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchase.
Refund for returned items will be issue in the same payment form as tendered at the time of purchase.
Returns typically require 10 business days for processing once received by our warehouse.
Cost of shipping and handling are the responsibility of the customer.
For further information please contact us at [email protected] or call toll-free 1-951-439-0011.
Free Worldwide Shipping
Natural Solutions is happy to offer our customer free worldwide shipping for orders over $99.00 USD
Typical delivery time is 7-9 business days within the continental US and 14-18 business days for international orders. We reserve the right to select the carrier and shipping method.